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Housing Specific Courses

Dealing with Anti-Social Behaviour

This module will give people working in the Social Housing Sector a basic overview of Anti Social Behaviour (ASB).

Equality & Diversity for Contractors - Getting it right!

This course helps learners apply a common sense approach to equality and diversity. It is aimed at contractors and trades people, particularly those working within social housing.

An Introduction to Governance for Social Housing Providers

This course is primarily aimed at Social Housing Providers who are regulated for governance by the Social Housing Regulator

An Introduction to Social Housing

This online learning module provides background into the history of social housing, and looks at the roles and responsibilities of housing organisations and their tenants

An Introduction to the New Regulatory Framework for Social Housing in Scotland

This course will provide you with an introduction to the new regulatory framework, set out in The Housing (Scotland) Act (2012), for social housing in Scotland.

Managing a Home

Your home is your world but modern life is fast paced and this often causes us to forget the important details that impact on our home life.

Opening Doors: Equality, Diversity and Cultural Awareness

Personal and business success requires the ability to live and work with people from a wide range of cultures and diversities.

Professional Boundaries

This e-learning course will provide you with guidance about developing professional boundaries and how they might impact on the workplace.

The Regulatory Framework For Social Housing In England

This module will help learners to understand the changes to the new Social Housing Regulator and what will happen when providers fail to comply with the required standard.

Understanding Gypsy and Irish Traveller Identity in Society

Current and present issues faced by Gypsies and Irish Travellers in the UK, this module aims to proactively reduce prejudice and discrimination

The Principle Provisions of the Welfare Reform Act 2012

This e-learning course helps learners to understand the changes brought about through the Welfare Reform Act and how the changes will affect their customers and their organisation.

An Introduction to the Right to Buy and Right to Acquire in England

This online training course aims to provide learners with a basic introduction to the operation of the Right to Buy and Right to Acquire schemes.

Personalising and Assessing Need in Care and Support Planning

This online training course will provide learners with guidance that will allow them to assess and personalise a person's needs in care and support planning

Customer Excellence for Frontline Staff

This course has been produced in partnership with Liquid Voice and is designed for those involved in improving customer service and implementing best practice across the business.

The Principles of Effective Income Management

This online training course will look at the challenges facing social housing providers to ensure that rent can be paid and tenancies sustained

An Introduction to Estate Services

This online course provides an outline of the factors that need to be considered when working to achieve good standards in estate services.

An Introduction to Governance for Registered Social Landlords in Scotland

This online course will provide learners with an understanding of the social housing sector in Scotland and Scottish social housing regulations.

The Basics of Tenancy Management

This course will provide learners with an understanding of the basic elements of tenancy management for a Registered Provider of social housing.

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The Housing e-Academy A division of Virtual College Marsel House, Stephensons Way, Ilkley, LS29 8DD
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